A Chatbot also known as Bot, is a software that simulates human conversation using artificial intelligence. Chatbot uses AI technologies like – Natural language processing (NLP), Natural Language Understanding (NLU) and Natural Language Generation (NLG). These technologies give machines the ability to understand the text, convert unstructured content to structured formats or process structured data into text respectively.
The Chatbot industry has become more mature and very soon will minimize human sales point operations and customer service due to the efficiency and availability factor. Chatbots can reach out to a broader audience and provide responses anytime.
According to Gartner, Chatbots will power 85% of all customer service interactions by the year 2020. It is essential to learn
The best known platforms for building Chatbots are IBM Watson, Microsoft BOT framework LUIS, Wit.ai, Chatfuel and others like Chattypeople, Meokay, Botsify. The Chatbot platforma are very easy to use and its very simple to implement a chatbot using the drag and drop approach.
This course will cover the below topics
- Introduction to Chatbot and keywords
- Repetition Control
- Using Classes for implementation
- Keyword boundaries concept
- Keyword Ranking Concepts
- Keyword Equivalence
- Keyword Location concepts etc
- Updating the database
- Conversation Logs
- Facebook Messenger Chatbots
- How to build a chatbot
For those keen to build Chatbots it is recommended to gain knowledge in any of the software development kits – Node SDK/Java SDK/Python SDK/iOS SDK/Unity SDK/Visual Studio 2007.
- IBM Watson certification